At Muntaha Smart World BD, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website.

If you have any questions about this policy or how your data is handled, please contact us at info@muntahasmartworldbd.com.

Who We Are

Muntaha Smart World BD operates the website:
https://muntahasmartworldbd.com

We are an eCommerce platform offering products and services to customers through our online store.

Information We Collect

We may collect personal and non-personal information from you in the following ways:

  • When you leave comments on the website
  • When you register an account (if applicable)
  • When you place an order or contact us
  • When you browse the website

The information collected may include your name, email address, IP address, browser details, and any information you voluntarily provide.

Comments

When visitors leave comments on the site, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent string. This information is collected to help with spam detection and website security.

An anonymized string generated from your email address may be shared with the Gravatar service to determine whether you use it. After comment approval, your profile image (if available) may be publicly visible alongside your comment.

You can review Gravatar’s privacy policy here:
https://automattic.com/privacy/

Media Uploads

If you upload images to the website, please ensure they do not contain embedded location data (EXIF GPS). Visitors to the website may be able to download images and extract location data if it is included.

Cookies

Our website uses cookies to enhance your browsing experience.

  • If you leave a comment, you may choose to save your name, email address, and website in cookies. These cookies are stored for one year for your convenience.
  • When you visit the login page, a temporary cookie is created to check whether your browser accepts cookies. This cookie does not contain personal data and is removed when you close your browser.
  • When you log in, cookies are used to store login details and display preferences. Login cookies last for two days, and screen preference cookies last for one year.
  • If you select “Remember Me,” your login will remain active for two weeks.
  • Logging out will remove login cookies.
  • When you edit or publish content, a cookie may be saved in your browser indicating the post ID. This cookie expires after one day and does not contain personal data.

Embedded Content from Other Websites

Some content on this website may include embedded material such as videos, images, or articles from third-party websites.

Embedded content behaves in the same way as if you visited the third-party website directly. These websites may collect data about you, use cookies, and track your interaction with the embedded content, especially if you are logged in to their platform.

How We Use Your Information

We use collected information to:

  • Improve website performance and user experience
  • Respond to inquiries and customer support requests
  • Prevent spam, fraud, and misuse of the website
  • Maintain website security and functionality

We do not sell or rent your personal data to third parties.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email for security verification.

Apart from essential services related to website operation and security, your data is not shared with third parties.

Data Retention

  • Comments and their metadata are stored indefinitely to allow automatic approval of future comments.
  • For registered users, personal information provided in user profiles is stored securely.
  • Users may view, update, or delete their personal information at any time, except for usernames.
  • Website administrators may access and manage this information for operational purposes.

Your Data Rights

You have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction or deletion of your personal data

These rights do not apply to data we must retain for legal, administrative, or security reasons.

To exercise your rights, please contact us at info@muntahasmartworldbd.com.

Where Your Data Is Sent

Visitor comments may be processed through automated spam detection services to ensure website security and content integrity.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly.

Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Email: info@muntahasmartworldbd.com
Website: https://muntahasmartworldbd.com